Get in Touch With Us

Whether you have spotted something that needs updating, want to share feedback on our casino reviews, or have a general question about how we compare Australian online casinos, we are here to help. This page explains the best way to reach us and what happens once you do.

How to Reach Our Team

Email is the most direct route to us. Every message is read by a real person, and we aim to respond within two working days. Please write to us at [email protected].

To help us handle your enquiry quickly, it is worth including a brief description of what your message is about in the subject line. If you are writing about a specific casino or page on the site, mentioning it upfront means we can direct your message to the right person straight away.

What You Can Write to Us About

We welcome all kinds of messages. The most common reasons readers get in touch include:

• Content questions — If something in our casino comparisons or reviews is unclear, or you would like more detail on a particular topic such as bonuses, pokies or live dealer games, just ask.
• Corrections and updates — Casino offers, terms and licensing details change frequently. If you have spotted something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do, and reader flags are taken seriously.
• Suggestions for new content — Is there a casino you would like us to review, or a topic you feel we have not covered well enough? We genuinely factor reader input into our editorial planning.
• Partnership and commercial enquiries — If you represent a casino, affiliate network or other organisation and would like to explore working together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial ratings or rankings.
• Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support services in Australia.
• Technical issues — Broken links, display problems or anything else that is not working as it should — let us know and we will look into it.

What to Expect After You Write to Us

When your message arrives, it is reviewed by a member of our editorial team — not an automated system. We do not send template replies as a substitute for a genuine response. You will hear back from someone who has actually read what you wrote.

Our usual turnaround is two working days. During particularly busy periods it may take a little longer, but we will always follow up. If your enquiry is time-sensitive, please say so in your message and we will do our best to prioritise it.

About Our Reviews and How We Work

Online Casinos Australia researches and compares offshore casino sites that accept Australian players. Our assessments look at the welcome offers available (including bonus amounts and free spins), the range of pokies and table games on offer, payment options suited to Australian players, mobile compatibility, and the licensing and player-protection standards each casino meets.

Our editorial ratings are independent. Casinos cannot pay for a higher position in our comparisons, and we disclose when commercial relationships exist. If you believe a rating or piece of information we have published is wrong, please tell us — corrections are made promptly when we can verify them.

For a closer look at how we assess the sites we cover, or to browse our full list of reviewed casinos, feel free to explore the rest of the site.

A Note on Responsible Gambling

The casinos covered on this site are offshore operators. They are not regulated under Australian domestic law, which means the consumer protections that apply to locally licensed businesses may not apply in the same way. Players in Australia should approach any real-money casino play with that in mind, set their own limits, and make use of the responsible gambling tools offered by each platform — such as deposit limits, session timers and self-exclusion options.

If gambling has become a problem, the National Gambling Helpline is available around the clock at 1800 858 858, and Gambling Help Online at gamblinghelponline.org.au offers free, confidential support.

We Value Your Feedback

This site exists to help Australian players make more informed choices about where they play. Reader feedback — whether it is a correction, a suggestion or simply a question — plays a genuine part in keeping our content useful and honest. We appreciate you taking the time to get in touch, and we look forward to hearing from you.